Customer Service Support Officer

প্রতিষ্ঠানের নামঃ Shurjomukhi Limited - (এই কোম্পানির আরো সব চাকরি)




১৫০০০ - ২৫০০০ (মাসিক )Negotiable for highly experienced candidates

চাকরির ধরন

ফুল টাইম

চাকরির দায়িত্বসমূহ
  • Delivering to praniSheba platform customers support for day to day activities of the assigned farm
  • Providing necessary information about praniSheba platform and insurance to prospects accurately
  • Playing an active role in facilitation and implementation of the praniSheba platform, capacity building and training of customers and agents about praniSheba app and other services
  • Ensuring timely and sufficient data entry to the praniSheba app by farmers, field workers and other stakeholders
  • Ensuring health services of large cattle (dairy/beef) via treatment, telemedicine or any other means with the continuous help from Senior Veterinarians
  • Identifying and analyzing potential opportunities to improve participants/farmers’ overall cognizance – especially business intelligence – about their own farms and to improve the overall efficiency of their farms
  • Building and maintaining relationships with service providers from the livestock ecosystem and input/output market actors from the perspective of the digital platform that praniSheba is
  • Acquiring a superb knowledge-base about praniSheba mobile app and admin panel
  • Remote monitoring of and advice on cattle health aspects covered under praniSheba through mobile and web tools in consultation with the Veterinarians
  • Providing improvement ideas for praniSheba app based on customer feedback and domain expert consultations to the software development team
  • Together with other staff at praniSheba, develop new and practical interventions for facilitation of capacity building of market actors
শিক্ষাগত যোগ্যতা
  • Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
খালি পদ


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1 month ago (April 13, 2020) 30 Views

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