Customer Relationship Management Agent (CRM)

প্রতিষ্ঠানের নামঃ Yoda - (এই কোম্পানির আরো সব চাকরি)

কর্মস্থলঃ

Dhaka (Banani)

বেতনঃ

৮০০০ - ১২০০০ (মাসিক )

চাকরির ধরন

ফুল টাইম

চাকরির দায়িত্বসমূহ
  • Attending Phone calls and maintain call log.
  • Should be able to handle visitors in a proper and polite manners.
  • Receiving customer queries and forwarding to concern department.
  • Collecting information from the customer and inputting this correctly and appropriately on the database.
  • Follow communication “scripts” when handling different topics.
  • Provide product information to the customer
  • High on energy and enthusiastic to ensure quality of service to our customers
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Receiving customer complaints and input those in the system for necessary measures
  • Develop and maintain close relationship with both existing and potential customers.
  • Ask questions to understand customer requirements and provide them information about the resolution of the same / close files.
  • Reporting day to day activities to the concern authority.
  • Organize and attend outdoor business meeting when necessary.
শিক্ষাগত যোগ্যতা
  • Bachelor degree in any discipline
খালি পদ

০২

আবেদনের শেষ তারিখঃ

১ মার্চ ২০২০

আবেদন করতে ভিজিট করুন - http://jobs.bdjobs.com/bn/jobdetailsbn.asp?id=898609&fcatId=16&ln=1
1 month ago (February 25, 2020) 25 Views

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