Call Center Associate, Technical

প্রতিষ্ঠানের নামঃ Excel Technologies Ltd. - (এই কোম্পানির আরো সব চাকরি)

কর্মস্থলঃ

Dhaka

বেতনঃ

আলোচনা সাপেক্ষ

চাকরির ধরন

ফুল টাইম

জব কনটেক্সট
    Technical support representatives answer incoming phone calls and provide support to callers experiencing problems those are related to our products. Networking & Surveillance are two of the core business segments of Excel Technologies and thus most calls are related to those segments. Technical support representatives answer incoming phone calls and provide support to callers experiencing computer problems of all kinds. You would listen to descriptions of customer issues and determine how and if they can be fixed. If customer tech problems cannot be handled over the phone, you should engage next-level support to address the query. You should also be responsible to maintain the CRM and keep it updated. Our Call Center Representatives are often the first point of contact for customers` product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
শিক্ষাগত যোগ্যতা
  • Minimum Bachelor’s degree in Engineering / Computer Science or any other equivalent qualification
খালি পদ

০৩

আবেদনের শেষ তারিখঃ

১৮ ফেব্রুয়ারী ২০২০

আবেদন করতে ভিজিট করুন - http://jobs.bdjobs.com/bn/jobdetailsbn.asp?id=895376&fcatId=5&ln=1
2 weeks ago (February 9, 2020) 5 Views

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